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Day Courses - Excellence in Customer Service

Day 1 - Understand Customers - £95.00

Morning 9.15 - 12.30 - Resolve customer service problems

AIMS : To provide delegates with the skills and understanding to:

Afternoon 1.15 - 4.15

AIMS : To provide delegates with the skills and understanding to:

Day 2 - Principles of customer service - £95.00

Morning 9.15 - 12.30

AIMS: To provide delegates with the skills and understanding to:

Afternoon 1.15 - 4.15

AIMS : To provide delegates with the skills and understanding to:

Venue

Suite One, Eleven Arches House, Leicester Road, Rugby CV21 1FD

Additional Information:

Lunch is included with this day course. Please come in smart casual clothing.

Be aware that this course will only run if there are six or more delegates booked on for that day.

Dates - TBC

 

Heart of England Training Ltd is committed to the elimination of both direct and indirect discrimination and continuously seeks to actively implement positive policies to promote equality of opportunity.

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You can leave school at 16 - Come and see if our apprenticeships or courses might be your best option.  

Upcoming Open Events:

18th October 2017- Leicester

25th October 2017 - Birmingham, Coventry & Rugby

 

Click here to view our full Open Event schedule