Our Level 2 Administration Assistant apprenticeship is ideal for individuals starting their careers, as well as current employees looking to formalise their skills and gain a nationally recognised qualification.
Administrators are found in all sectors and carry out routine administration tasks that support operations. The work is carried out under supervision following set procedures for tasks.
As an Administration Assistant Apprentice, you will:
- Communicate with stakeholders, such as internal teams and external organisations
- Receive, retrieve, process, record and store information and data
- Handle feedback following expected professional etiquette
- Gain confidence in working independently and as part of a team
- Deliver high-quality service while meeting deadlines and maintaining compliance
This apprenticeship will be available to start form August 1st 2026. Because details are still being finalised, we are still waiting on information, for example, end point assessment details.
Throughout your apprenticeship, you’ll benefit from:
- One-to-one workplace visits and mentoring
- Flexible virtual learning modules (VLE)
- Live remote support with industry-experienced Educators
Why choose us?
- Delivered by Experts – All our education trainers have years of real-world experience working within the business environment.
- 50+ Years of Apprenticeship Excellence – We’ve been supporting learners and employers since 1971, giving us a deep understanding of how to guide you from learner to fully qualified professional.
- Rated Highly by Apprentices and Employers – We’re proud of our glowing reviews on the official government apprenticeship site, showing consistent satisfaction from past learners.
- Backed by Ofsted Praise – “Senior leaders provide strong and inclusive leadership… They are highly visible and committed to providing good-quality education and training” – Ofsted Report.
- Support Every Step of the Way – From application to employment, our friendly team is here to help you build your skills, confidence, and career.
Testimonies
“Heart of England Training have been our number one choice of training provider for the delivery of Business Administration and Customer Service Apprenticeships. Since the introduction of the apprenticeship levy they have established themselves as a highly valued and popular training provider for WCC schools too” Dan Nash, Warwickshire County Council
“I really enjoyed my Day Courses with Charlotte” she said, “they were very informative, and all apprentices had the opportunity to ask lots of questions” Lola, Former Business Administration Level 3 Apprentice
“Apart from the formal knowledge of Business, this apprenticeship has taught me a lot of practical skills and insights, such as understanding office culture, construction, and industry-specific knowledge.” Jalaludin, Former Business Administration Level 3 Apprentice
