Our Level 3 Business Administrator apprenticeship is ideal for school leavers starting their careers, as well as current employees looking to formalise their skills and gain a nationally recognised qualification.
Business Administrators support and improve operations across all sectors — from education and healthcare to finance, retail, and logistics. The skills you develop are highly transferable and valued by employers nationwide.
As a Business Administration Apprentice, you will:
- Learn how to plan, organise, and manage administrative tasks effectively
- Develop skills in communication, document production, project coordination, and IT
- Contribute to process improvements and support business growth
- Gain confidence in working independently and as part of a team
- Deliver high-quality service while meeting deadlines and maintaining compliance
This Level 3 standard has been developed with leading UK employers including the British Council, Npower, Peugeot, and the Peter Jones Foundation — ensuring your training meets real-world business expectations.
You’ll compile a portfolio of evidence demonstrating your knowledge, skills, and behaviours. From Month 9, you’ll complete a work-based improvement project that will form part of your End Point Assessment (EPA) — the final stage that confirms your readiness for the role.
Throughout your apprenticeship, you’ll benefit from:
- One-to-one workplace visits and mentoring
- Flexible virtual learning modules (VLE)
- Live remote support with industry-experienced Educators
Business Administration Day Courses
Day Course Information (Current Cohort)
| Date | Title |
| 15th April 2026 | The organisation |
| 13th May 2026 | Stakeholders and the environment |
| 17th Jun 2026 | Regulations and policies |
| 22nd Jul 2026 | Business fundamentals and policies |
| 12th Aug 2026 | Project management and the Knowledge Test |
Day Course Information (Next Cohort)
| Date | Title |
| 23rd Sep 2026 | The organisation |
| 21st Oct 2026 | Stakeholders and the environment |
| 18th Nov 2026 | Regulations and policies |
| 9th Dec 2026 | Business fundamentals and policies |
| 13th Jan 2027 | Project management and the Knowledge Test |
AI SMART
Heart of England Training is moving into the future with artificial intelligence, which means you are too.

Every apprentice, whatever their role or programme, benefits from our AI Smart approach, which is part of our HOET Knowledge Boost.
Built to develop practical AI confidence and real-world application, AI Smart equips learners with the knowledge and skills to use AI tools effectively, responsibly, and with purpose.
As learners progress, apprentices go beyond basic understanding by learning how to apply AI thoughtfully to solve genuine workplace challenges, support innovation, and add tangible value to their employer.
Why choose us?
- Delivered by Experts – All our education trainers have years of real-world experience working within the business environment.
- 50+ Years of Apprenticeship Excellence – We’ve been supporting learners and employers since 1971, giving us a deep understanding of how to guide you from learner to fully qualified professional.
- Rated Highly by Apprentices and Employers – We’re proud of our glowing reviews on the official government apprenticeship site, showing consistent satisfaction from past learners.
- Backed by Ofsted Praise – “Senior leaders provide strong and inclusive leadership… They are highly visible and committed to providing good-quality education and training” – Ofsted Report.
- Support Every Step of the Way – From application to employment, our friendly team is here to help you build your skills, confidence, and career.
