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Operations Manager Level 5 Apprenticeship
As part of delivering the organisation’s strategy, an Operation Manager manages teams or projects, as well as achieving operational goals and objectives. Accountability for their actions falls with the senior management or business owner(s).
As a management professional working in the public, private or third sector and across all sizes of organisations, key responsibilities may include:
- creating and delivering operational plans
- managing budgets
- leading and managing teams
- managing change
- financial and resource management
- talent management
- coaching and mentoring
On completion, candidates can register as full members with the Chartered Management Institute (CMI); those with 3 years of management experience can apply for Chartered status through CMI.
Job titles may include: Operations Manager, Regional Manager, Divisional Manager, Departmental Manager and Specialist Manager.
Day Courses
The four remotely-delivered Day Courses cover the knowledge elements that underpin the Apprenticeship Standard. The course and content has been designed specifically to allow for flexible enrolments with rolling day courses.
Day Course Information (Current Cohort)
| Day 1 | 17th Sept 2024 | Principles of management and leadership |
| Day 2 | 19th Nov 2024 | Principles of developing, managing & leading individuals and teams to achieve success |
| Day 3 | 21st Jan 2025 | Managing stakeholder relationships |
| Day 4 | 18th Mar 2025 | Managing projects to achieve results |
| Day 5 | 20th May 2025 | Managing change |
| Day 6 | 15th July 2025 | Creating and developing operational plans |
| Day 7 | 16th Sept 2025 | Managing finance |
Day Course Information - Current Cohort (From September 2024)
| Day 1 | 21st Jan 2025 | Managing Stakeholder relationships |
| Day 2 | 18th Mar 2025 | Managing projects to achieve results |
| Day 3 | 20th May 2025 | Managing Change |
| Day 4 | 15th July 2025 | Creating and developing operational plans |
| Day 5 | 23rd Sept 2025 | Principles of Managing and Leading Individuals and Teams to achieve success |
| Day 6 | 11th November 2025 | Forming successful teams |
| Day 7 | 20th Jan 2026 | Managing Equality, Diversity and Inclusion |
| Day 8 | 17th March 2026 | Strategic Corporate Responsibility and Sustainability |
Why choose us?
- Delivered by Experts – All our trainers have years of real-world experience working in business environments. You’ll learn from true professionals who understand what it takes to succeed in fast-paced, high-performing workplaces.
- 50+ Years of Apprenticeship Excellence – We’ve been supporting learners and employers since 1971, giving us a deep understanding of how to guide you from learner to fully qualified professional.
- Rated Highly by Apprentices and Employers – We’re proud of our glowing reviews on the official government apprenticeship site, showing consistent satisfaction from past learners.
- Backed by Ofsted Praise – “Senior leaders provide strong and inclusive leadership… They are highly visible and committed to providing good-quality education and training” – Ofsted Report.
- Support Every Step of the Way – From application to employment, our friendly team is here to help you build your skills, confidence, and career.
Testimonies
“I really enjoyed the structure and the level of support I had from my Educator. With the day courses I really enjoyed hearing about other peoples experiences in their work situations, which I found really useful.” Louisa Smith, Former Management Level 5 Apprentice
“The training was well planned and professionally delivered, we were given the topic, syllabus and assessment questions in advance, which gave me the opportunity to prepare. The structure of the day courses encouraged open discussion, offering insights from various industries and perspectives.” Dawn Dilks, Former Management Level 5 Apprentice
“When I received my result, I was so excited to see that I achieved a Distinction – it is something that I remain very proud of, I feel the skills I had learnt during the apprenticeship had certainly enabled me to achieve this professional development.” Sharon, Former Management Level 5 Apprentice
