4 star excellent reviews based off the government website click here
Operations Manager Level 5 Apprenticeship
As part of delivering the organisation’s strategy, an Operation Manager manages teams or projects, as well as achieving operational goals and objectives. Accountability for their actions falls with the senior management or business owner(s).
As a management professional working in the public, private or third sector and across all sizes of organisations, key responsibilities may include:
- creating and delivering operational plans
- managing budgets
- leading and managing teams
- managing change
- financial and resource management
- talent management
- coaching and mentoring
On completion, candidates can register as full members with the Chartered Management Institute (CMI); those with 3 years of management experience can apply for Chartered status through CMI.
Job titles may include: Operations Manager, Regional Manager, Divisional Manager, Departmental Manager and Specialist Manager.
Added Value – Diploma In Management and Leadership Level 5
Alongside the apprenticeship, learners will complete a Chartered Management Institute (CMI) Level 5 diploma. To gain the knowledge to support completion, there are 8 day courses to attend, taking place every two months.
Learners will also become a student member of the CMI and gain access to the Management Direct Resources. Within this, you can find networks, tools, learning resources and publications.
The CMI Diploma further strengthens knowledge and skills by developing key leadership and management capabilities, including:
- Leading and motivating teams effectively in a range of workplace situations
- Embedding equality, diversity and inclusion practices across the organisation
- Managing stakeholder relationships and expectations with confidence
- Planning, delivering and evaluating successful projects
- Navigating and implementing change within the workplace
- Producing and executing operational plans to ensure smooth and efficient business operations
- Understanding strategic approaches to Corporate Social Responsibility (CSR) and sustainability
Day Courses
The four remotely-delivered Day Courses cover the knowledge elements that underpin the Apprenticeship Standard. The course and content has been designed specifically to allow for flexible enrolments with rolling day courses.
Day Course Information (Current Cohort)
| 20th Jan 2026 | Managing equality, diversity and inclusion |
| 17th Mar 2026 | Strategic corporate responsibility and sustainability |
| 19th May 2026 | Managing stakeholder relationships |
| 14th Jul 2026 | Managing projects to achieve results |
| 15th Sept 2026 | Managing change |
| 17th Nov 2026 | Creating and developing operational plans |
| 19th Jan 2027 | Principles of managing and leading individuals and teams to achieve success |
| 16th March 2027 | Forming successful teams |
Day Course Information (Next Cohort)
| 18th May 2027 | Managing stakeholder relationships |
| 20th Jul 2027 | Managing projects to achieve results |
Why choose us?
- Delivered by Experts – All our trainers have years of real-world experience working in business environments. You’ll learn from true professionals who understand what it takes to succeed in fast-paced, high-performing workplaces.
- 50+ Years of Apprenticeship Excellence – We’ve been supporting learners and employers since 1971, giving us a deep understanding of how to guide you from learner to fully qualified professional.
- Rated Highly by Apprentices and Employers – We’re proud of our glowing reviews on the official government apprenticeship site, showing consistent satisfaction from past learners.
- Backed by Ofsted Praise – “Senior leaders provide strong and inclusive leadership… They are highly visible and committed to providing good-quality education and training” – Ofsted Report.
- Support Every Step of the Way – From application to employment, our friendly team is here to help you build your skills, confidence, and career.
Testimonies
“I really enjoyed the structure and the level of support I had from my Educator. With the day courses I really enjoyed hearing about other peoples experiences in their work situations, which I found really useful.” Louisa Smith, Former Management Level 5 Apprentice
“The training was well planned and professionally delivered, we were given the topic, syllabus and assessment questions in advance, which gave me the opportunity to prepare. The structure of the day courses encouraged open discussion, offering insights from various industries and perspectives.” Dawn Dilks, Former Management Level 5 Apprentice
“When I received my result, I was so excited to see that I achieved a Distinction – it is something that I remain very proud of, I feel the skills I had learnt during the apprenticeship had certainly enabled me to achieve this professional development.” Sharon, Former Management Level 5 Apprentice
