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Learning & Skills Mentor Level 4 Apprenticeship
The Level 4 Learning & Skills Mentor apprenticeship is designed for those who support individuals and groups to reach their learning and development goals — whether in training environments, or workplace settings.
This nationally recognised qualification equips you with the professional tools, techniques, and reflective practices required to mentor effectively across diverse learning contexts.
As a Learning & Skills Mentor Apprentice, you will:
- Provide one-to-one and group support to learners to help them progress toward agreed goals
- Collaborate with teachers, trainers, and other stakeholders to ensure inclusive and learner-centred experiences
- Encourage self-confidence, independence, and personal development
- Develop and demonstrate key mentoring behaviours including empathy, ethics, and feedback skills
- Remain committed to reflective practice and continuous professional development
You will compile a detailed portfolio of evidence, showcasing your competency in real-world mentoring scenarios. This includes:
- Observations of mentoring sessions
- Reflective logs
- Development plans
- 360° feedback and self-assessment activities
The programme culminates in an End Point Assessment (EPA) — a structured evaluation to confirm your professional competence and readiness.
AI SMART
Heart of England Training is moving into the future with artificial intelligence, which means you are too.
Every apprentice, whatever their role or programme, benefits from our AI Smart approach, which is part of our HOET Knowledge Boost.
Built to develop practical AI confidence and real-world application, AI Smart equips learners with the knowledge and skills to use AI tools effectively, responsibly, and with purpose.
As learners progress, apprentices go beyond basic understanding by learning how to apply AI thoughtfully to solve genuine workplace challenges, support innovation, and add tangible value to their employer.
WHY CHOOSE US?
- Delivered by Experts – All our education trainers have years of real-world experience working within the business environment.
- 50+ Years of Apprenticeship Excellence – We’ve been supporting learners and employers since 1971, giving us a deep understanding of how to guide you from learner to fully qualified professional.
- Rated Highly by Apprentices and Employers – We’re proud of our glowing reviews on the official government apprenticeship site, showing consistent satisfaction from past learners.
- Backed by Ofsted Praise – “Senior leaders provide strong and inclusive leadership… They are highly visible and committed to providing good-quality education and training” – Ofsted Report.
- Support Every Step of the Way – From application to employment, our friendly team is here to help you build your skills, confidence, and career.
Testimonies
“Heart of England Training have been our number one choice of training provider for the delivery of Business Administration and Customer Service Apprenticeships. Since the introduction of the apprenticeship levy they have established themselves as a highly valued and popular training provider for WCC schools too” Dan Nash, Warwickshire County Council
“I really enjoyed my Day Courses with Charlotte” she said, “they were very informative, and all apprentices had the opportunity to ask lots of questions” Lola, Former Business Administration Level 3 Apprentice
“Apart from the formal knowledge of Business, this apprenticeship has taught me a lot of practical skills and insights, such as understanding office culture, construction, and industry-specific knowledge.” Jalaludin, Former Business Administration Level 3 Apprentice
