Responsibilities include:

• Proactively target prospects and existing customers for new business cross sell and upsell opportunities
• Position our apprenticeship services using a consultative approach
• Manage employer accounts with high levels of service, regular communication, and responsiveness
• Understand clients' business objectives and future workforce plans to align apprenticeship opportunities
• Build and maintain client and learner relationships to secure repeat business and referrals
• Maintain and update accurate date and dialogue reports into the CRM database and other sales systems
• Raise incentive payments and invoices promptly
• To understand and effectively use the company’s compliance policies to assist educators work with employers to ensure successful learning outcomes for apprentices
• Complete pre-enrolment checks: BKSB assessments, KSB documentation, and prior attainment reviews
• To work closely with the marketing Team to generate small personal micro marketing campaigns and effectively follow up and repost on results
• Promote apprenticeship programmes to both employers and learners, including attending career events
• Support learners with quality CIAG (Careers Information, Advice and Guidance) throughout their programme
• Assist employers in setting up and linking their Apprenticeship Service accounts
• Ensure timely submission of learner, mentor, and employer feedback questionnaires
• Adhere to all internal policies and procedures, especially those relating to safeguarding, EDI, GDPR, and health & safety
• Undertake onboarding and enrolment processes where needed
• Respond promptly to NAS and partner referrals and learner applications
• Perform additional duties as reasonably required by your manager