From Industry Switch to Innovation: Charlotte Cliff’s Apprenticeship Success

“Try not to get too overwhelmed and keep a record of everything you’re learning – it really helps!”

Charlotte Cliff’s journey into the world of refrigeration and team leading is a testament to the power of apprenticeships and their ability to unlock new opportunities, even in unfamiliar sectors. After deciding to make a career change, Charlotte sought a pathway that would help her grow professionally while gaining relevant qualifications. That’s where we were able to help, Charlotte recently completed her Team Leader Level 3 qualification with us.

Clear, Supportive, and Adaptable Training

Charlotte praised the structured nature of our training programme, describing it as “clear” and “well-structured,” with day courses and learning resources that simplified her studies. What really stood out for her, though, was the personal support:

“My tutor adapted well to my learning style and helped me understand the full process so I wasn’t overwhelmed.”

This tailored approach made a huge difference in helping Charlotte stay on track and feel confident throughout her learning journey.

Skills That Translate Into Real Career Progression

For Charlotte, the apprenticeship wasn’t just about gaining a qualification – it was about becoming a stronger team leader. Through the course, she built skills in team management, leadership, and strategic thinking, all of which have helped her feel ready for the next stage in her career.

“I now feel ready to take the next steps and feel secure in the fact I have the knowledge to do so.”

Advice for Future Apprentices

Charlotte encourages anyone starting out to take their time and not let the workload feel overwhelming.

“Tackle tasks individually and keep a record of everything you’re learning – especially for logging your on-the-job hours.”

It’s advice rooted in real experience, and a reminder that staying organised can make all the difference.

What’s Next for Charlotte?

Charlotte is currently progressing in her project management role and is eager to expand her technical knowledge of refrigeration. Looking ahead, she hopes to step into another people management role – blending her leadership skills with her growing expertise in the industry.

Her story is a reminder that with the right training and support, apprenticeships can be a springboard for change and long-term success.

“HOET are always supportive and professional – I’d recommend them to anyone looking to further their education.”

Interested in starting your journey with an apprenticeship get in touch with us today!